During our Leadership & Management training, we use your philosophy for tips and tools that lead to new insights in the field of coaching and management. This training is an interactive session in which we work to create a service mindset that helps every (floor) manager to coach his/her team to a self-thinking capacity and to development and growth. We are going to use the ‘thinking again’ method, which ensures a lot of positivity. We look at everyone’s personal profile, what are the strengths and how you can use them in the best possible way. At the end of the training, all managers are able to immediately use the tools and tips and we make a personal plan. This plan isstartedso that people can reap the benefits  right away. The training is linked to the Retail & Sales program to provide the service wheel and let it spin endlessly in which the teams are involved and further develop.